Troubleshooting with the *FTP-Modul

Port in use - Server does not start

Often the reason why an FTP server does not start is that the configured port is already being used by another application. Please refer to the internal directory of your i-effect installation:

CODE

/IEFFECT270/YYYYMMDD-ftpserver.log

If the port is already in use you may find the following error message in the log.

TEXT

[ERROR] FTP 0300: Server did not start: org.apache.ftpserver.FtpServerConfigurationException: Failed to bind to address demo1/192.168.204.92:21, check configuration

Error: Directory content could not be received

If you get the following error when connecting to your FTP server, it could be because the user has no permissions on his home directory.

CODE

Fehler: Verzeichnisinhalt konnte nicht empfangen werden

Please refer to the internal directory of your i-effect installation:

CODE

/IEFFECT270/YYYYMMDD-ftpserver.log

If it is due to the permissions, you will find the following error:

CODE

[WARN ] RequestHandler.service()
java.lang.SecurityException: /home/qsecofr/: Directory entry access denied.

For an FTP user to be able to work with the folders you have to make sure that the system user i-effect gets the corresponding rights to the directory.